Product Safety Guidelines

At Hello Home+, your safety and satisfaction are our top priority. Please read the following guidelines before purchasing and using any product from our store.

🐾 Pet Toy Safety

• Always supervise your pet during play. No toy is completely indestructible. Monitor your pet and remove the toy if it shows signs of damage.
• Choose the right size. Always select a toy size appropriate for your pet. Toys that are too small can be a choking hazard.
• Inspect regularly. Check toys frequently for wear, cracks, or broken parts. Replace damaged toys immediately.
• Not all toys are suitable for all pets. Consider your pet's size, age, and chewing strength when selecting a toy.
• Keep small parts away from pets unsupervised. Accessories such as feathers, strings, or small attachments should only be used under supervision.

🧒 Children's Toy Safety

• Always supervise children during play, especially children under 3 years of age.
• Check age recommendations. Each product includes age guidance — please follow it to ensure safe use.
• Inspect before each use. Do not allow children to play with broken, cracked, or damaged toys.
• Keep small parts away from young children. Small components can be a choking hazard for children under 3.
• Battery-operated toys: Ensure battery compartments are securely closed. Keep loose batteries out of reach of children at all times.

⚕️ Health & Wellness Products

This section applies to all health and wellness products available at Hello Home+, including but not limited to: skincare and beauty products, topical creams and serums, personal care items, posture correctors, braces, and support accessories.

• These products are not intended to diagnose, treat, cure, or prevent any medical condition.
• Read all labels and instructions carefully before use. Follow the recommended usage, frequency, and application method provided by the manufacturer or your healthcare provider.
• A patch test is recommended for topical products (creams, serums, lotions) before full use, as indicated by the manufacturer or your doctor.
• Check ingredients. If you have known allergies or sensitivities, review the full ingredient list before use.
• Consult your healthcare provider before use if you have any existing medical conditions, are pregnant, nursing, or taking medication.
• Keep all products out of reach of children unless specifically designed for their use.
• Store products as directed — away from direct sunlight, heat, or humidity — to preserve effectiveness and safety.

👗 Clothing & Accessories

This section applies to all clothing, apparel, and fashion accessories available at Hello Home+, including but not limited to: sweaters, leggings, outerwear, scarves, hats, and similar items.

• Always follow the manufacturer's care label. Each garment includes washing, drying, and ironing instructions specific to its fabric and construction. Failure to follow these instructions may result in damage to the item.
• Check sizing carefully before purchasing. Sizes may vary by supplier or region. Refer to the size chart provided on each product page. Hello Home+ is not responsible for fit issues resulting from incorrect size selection.
• Inspect upon arrival. Check your item for any defects or damage before first use. Contact us promptly if you receive a damaged product.
• Fabric care matters. Some fabrics — such as jacquard knits, delicate weaves, or specialty materials — require extra care. Do not bleach unless explicitly indicated on the care label. Avoid high heat when drying or ironing unless the label permits it.
• Keep accessories with small parts away from young children. Items such as brooches, pins, or decorative attachments may pose a choking hazard for children under 3.
• Skin sensitivities. If you have sensitive skin or suspect you may react to certain fabrics or dyes, we recommend consulting your healthcare provider before use. When in doubt, check the product's material composition listed on the page before purchasing.
• Metal accessories. If you have known sensitivities to metals, review the product materials before purchasing.

💊 Oral & Ingestible Products

For any products intended for oral use — including supplements, vitamins, or wellness consumables:

• Follow dosage instructions strictly, as indicated by the manufacturer or your doctor. Do not exceed the recommended daily amount.
• These products are not intended to diagnose, treat, cure, or prevent any disease.
• Consult a healthcare professional before use, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medication.
• Keep out of reach of children unless the product is specifically formulated for pediatric use.
• Discontinue use and seek medical attention if you experience any adverse reaction.
• Check the expiration date before use. Do not consume expired products.

⚡ Electrical & Electronic Products

This section applies to all electric and electronic items sold at Hello Home+, including personal care devices, home appliances, massagers, LED tools, and similar products.

• Read the user manual before first use. Improper use may result in injury or damage to the product.
• Use only with the included or recommended power adapter. Using incompatible chargers or cables may cause overheating or electrical hazards.
• Do not use near water unless the product is explicitly rated as waterproof or water-resistant.
• Do not leave charging unattended for extended periods. Unplug when fully charged or not in use.
• Keep away from children unless the product is designed for their use and used under adult supervision.
• Inspect before each use. Do not use if the cord, plug, or device shows signs of damage. Discontinue use immediately if you notice unusual heat, smell, or sparks.
• Do not attempt to repair or disassemble the product yourself. Contact us if you experience any defects.

⚠️ Disclaimer

Hello Home+ acts solely as a retail marketplace connecting customers with products from third-party manufacturers and suppliers. By purchasing any product from our store, you acknowledge and agree that:

• Hello Home+ does not manufacture, produce, or design any of the products sold in our store. All items are sourced from independent third-party manufacturers and suppliers. We are a retail marketplace only.
• Hello Home+ is not responsible for any injury, damage, adverse reaction, or loss resulting from the misuse, improper handling, or failure to follow the manufacturer's instructions for any product purchased.
• It is the sole responsibility of the customer to read all product labels, safety warnings, and usage instructions prior to use.
• Purchasing decisions are made at the customer's own discretion. Hello Home+ does not provide medical, nutritional, or professional advice of any kind.
• Hello Home+ is not liable for any consequences arising from the misuse, overuse, or abuse of any product sold on this site.
• For clothing and accessories: Customers are responsible for reviewing all product details before purchasing — including size charts, fabric composition, color, and style. Hello Home+ is not responsible for issues resulting from incorrect size selection, fabric sensitivities, color variation due to screen settings, or personal style preferences.
• If you are unsure whether a product is right for you, we strongly encourage you to consult a qualified professional before purchasing.

📞 Questions or Concerns?

If you have any questions about a specific product's safety or suitability, please contact us at equipo@hellohomeplus.com before purchasing. We're happy to help you make the right choice.